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Why is testing more than simply finding bugs?

Cygnet Infotech

“Testing is an infinite process of comparing the invisible to the ambiguous in order to avoid the unthinkable happening to the anonymous.”— James Bach

But with organizations embracing agile to stay afloat in the product engineering space, the traditional rules of product engineering such as testing is hogging the limelight. Some organizations feel they can do without a team of testers altogether with developers doubling up as testers.

This begs the question, Is it possible to eliminate a dedicated testing team from product engineering?

We will answer why it is important to invest in a dedicated testing team and how they add value instead of just finding bugs and errors. For any organization looking to develop a high-quality product, its quality assurance is of paramount importance which is a tough task to accomplish. Testing is critical because it validates the functional and non-functional requirements, standard compliance, integration with other systems, quality of the product, cost and effort estimation, productivity and performance evaluation.

Essentially, testing leads to discovery of inefficiencies or inaccurateness of the product before its release. In turn building the brand share, enhancing user loyalty due to superior product quality and help increase profits.

Learn how Cygnet’s testing services can help ISVs and global enterprises achieve quality in every iteration of product development.

Planning the test strategy

Cygnet’s test strategy as a QA partner offers an optimal process, framework & strategy for testing requirements. These test strategies help organizations anticipate the defects even without the actual system, browsers or devices. Some factors which govern the selection of strategies:

  • Risk management to estimate the level of risk such as project failure, security etc.
  • Stakeholder’s objective should be fulfilled

Setting test environment and tool evaluation

In parallel to the test strategy, our team sets the test environment and evaluates possible tools, solutions and frameworks that fit best to our clients. We offer multiple choices with at least one open source and one commercial tool alternative wherever possible. All this saves time while testing the features and functionalities of the product.

Test Planning & Management

Whether it is Kanban or Scrum, the testing team creates test plans before the actual testing begins. This document can be modified as per real-time scenario and changing requirements. We manage & plan the framework for testing which help push the project forward by a few months. Implementation of an effective test management practice allows our clients to track the progress and measure the performance.

We conduct requirement analysis for the products which defines the scope of testing, test deliverables, schedules, release criterions and risks. Documentation of these key data points ensure our clients are able to estimate and improve ROI.

Manual testing

A team of testers interact with the product as a user would and check UI for its ease and improved customer experience. This is done to discover UI glitches and usability issues which are typically overseen by the development team. Manual testing includes exploratory testing in situations when documentation is poor and the team needs to perform a quick check to validate a new functionality and its impact on different components of the application.

After two rounds of manual testing the product is adjudged to be stable for automation testing. This is required because checking the architecture or requirements against any recent change is not possible in automation testing. With exploratory testing, generation of test cases and adding them to test suite at a later stage is possible as a part of automation.

Automating the testing process and framework development

Manual testing is prone to error and it doesn’t cover all the test cases and can’t do web application test with numerous virtual users. Thus, automated testing is important to accelerate production and delivery of high-performing products. ISVs need to do regular testing to ensure disaster recovery in less time.

Our testing team builds a custom framework using our knowledge and ready components available from our test lab. We plan test automation strategy and utilize best tools combined with effective frameworks which include:

  • Selenium
  • Parasoft
  • Testing-whiz
  • Test Complete etc.


Cygnet leverages Selenium to automate GUI and functional testing of web applications. We have designed a scalable web automation framework on Selenium, TestNG and ANT Technologies (SAT) that extends the capabilities of Selenium IDE, Web Driver & RC to deliver the highest level of automation with optimum test coverage.

  • Zero infrastructure costs due to parallel compatibility tests across various browsers found on the cloud.
  • Integration scenario testing across various web servers and user interfaces
  • Integration into many continuous integration/build automation systems such as Jenkins.
  • Build Selenium tests faster to save time and free up resources.

Finding bugs early

In agile scrum methodology, the team plans the sprint and records the bugs found with a detailed description. This helps the developer to debug the code and fix the error on time.


User acceptance testing is important because developers may add features as per their own understanding. It might happen that the change in requirements are not communicated to developers correctly and effectively. This is where user acceptance testing helps in understanding all aspects of users’ interaction with the product.  All interactions are recoded and analyzed later. This helps ISVs establish reliability.

Performance testing

The product works well until the number of users are limited. Performance testing allows to know the details about load time and how the product will perform after release. It allows a realistic check of the configuration of interface to other systems or subsystems and computers. Moreover, it also helps find bottlenecks in the host system. Giving a clear picture on how the system is going to perform in the hands of end-users.

Over to you!

It is now evident that testing plays a critical role to ensure the success of the overall effort and delivery of a quality product to end-users. Cygnet’s testing team offers an end-to-end quality assurance services to ISVs to bring down their expenditure and product testing cycle times.

Our experts have developed a strategic approach, over the years, for a faster delivery of defect-free products. If you are looking for a testing partner who understands the significance of UI/UX in creating a lasting impression, you don’t have to look any further.  

To use our vast range of Software product testing services, drop us an email at inquiry@cygnetinfotech.com

Cygnet Infotech

Cygnet Infotech is a CMMi level 3 and is ISO 27001:2013 and ISO 9001:2008 certified, 18 year old global technology provider enabling ISVs & enterprises through emerging technology, software engineering, technology consulting, SAP Implementation, advisory & maintenance services. It’s proven 18-year track record boasts of successfully delivered 1400+ valuable software solutions to its diverse clientele across the globe using a global delivery model.

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