A large UK-based enterprise offering public utilities maintenance services came up with a concept with potential to revolutionize the process of bus stop infrastructure maintenance. Cygnet helped transform the idea into a high-performance software product that streamlines public utilities maintenance.
Domain: Public Infrastructure
Solution: ASP.NET MVC 4.0, EF5, Telogis GeoBase Map API, HTML 5
One of the leading bus stop maintenance service providers in the UK, responsible for maintaining thousands of bus stops over an area of 10,000 square miles. In addition to supplying products like bus shelter, bespoke designs, and notice boards to bus stops across the country, the client also has a large stake in installation and maintenance of public transport infrastructure.
The client offers bus stop maintenance services, covering a wide area of UK. The work is assigned to a variety of contractors (sub-contractors and further contracting by sub-contractors) – by several different types of organizations (‘owners’ of the bus stands). In order to streamline the process and improve information flow, the client first created an Asset & Order management system.
The success of this system encouraged the client to build a software product for automating public utilities maintenance process. For this, the client consulted with Cygnet, and identified the opportunities, limitations and expectations from the final product:
The complexity of the process of bus stop maintenance made the process of devising the optimum solutions challenging. After gaining a clear idea of the diverse user groups and the tasks they would perform using the application, we delivered the Initial Milestone in which we provided following solutions:
Our services fulfilled client’s vision of creating a comprehensive solution for the bus stop maintenance and other public infrastructure maintenance industries. The successful implementation of the Initial Milestone helped:
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