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Project Details

Country: UK

Client Profile

Our client is a leading tour operator in the UK for more than two decades and has served over 5 million travelers. They are proud partners of the internationally renowned Gray Line Association. They provide memorable travel experiences to travelers across London and the UK with the help of professional guides, luxury coaches, attraction tickets and food-drink activities.

Business Scenario

The travel industry has been leveraging advanced technology for competitive advantage, enhanced user interaction and greater travel independence. Our client wished to trace the same tech trajectory but the shortfall of experienced professionals and expensive and time-consuming recruitment process posed various limitations. Also, the unavailability of industry-specific competencies in the candidates made it challenging to establish a talented tech pool and address the evolving needs of the business.

Cygnet's Solution

Cygnet recommended the need for experienced IT professionals including business analyst, software engineers, developers, and support professionals to strategize and execute web portal development services to the client.

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