Project Details

Country: India
Domain: Food and Beverage

Client Profile

The client is a recognized wholesaler and importer of high quality and hygienic food products, confectionery items, packaged foods, and composite cans to the B2B retailers in India.

Business Scenario

Our client trusted the outdated eCommerce store - used by the retailers to perform the buying activities. Also, they were indulged in the typical manual sales process including prospecting, taking orders, generating invoices and many other exercises. This traditional approach and the incompetency of the website, posed some serious challenges to the business.

Cygnet's Solution

Cygnet's experts smartly utilized Cygnet’s product - Cygneto, a technology platform to deliver affordable mobile ordering application that helps to boost sales, profitability and enables ease of doing business online.

Business Benefits

• Ready to market app resulted in rapid customer engagement and quicker business value generation
• Same-day order delivery gave the business a competitive advantage in the market
• Tedious and costly stock management turned into an organized operation, improving business efficiency and productivity
• The automated order management processes helped in generating high-quality reports to optimize customer satisfaction